Questions to Ask a Waterproofer

At Packman’s Coatings, we’re supremely confident in the work we do with concrete coatings, epoxy coatings, deck coating and numerous related areas. We’re so confident, in fact, that we welcome comparisons to our competitors – this is the kind of thing all savvy home and business owners should be doing when considering services like ours, and we know we’ll stack up well.

When it comes to waterproof deck coatings, there are several important specific areas you should be thinking about as you canvass for the best professionals for the job. Here are some important questions to make sure you get the service you deserve.

questions ask waterproofer

Are You Licensed and Certified?

This may seem simple and obvious, but you’d be shocked at how many people and businesses in this sphere attempt to skirt the rules and operate without the proper licenses and certifications. Providing this kind of basic information should be no problem for any reputable deck coating company – most individual technicians will generally have a small pocket version of their license that they can show to any customers who want to see it. If there’s any issue here, even if it’s just some hesitance, this could be a red flag.

How Long Have You Operated?

Another important area to ask about is the length of time a given business has been in operation and providing deck coating services. Companies that have been around for a long time generally have more experience, and this is also a sign that they’ve been able to draw repeat business due to the quality of their services. At Packman’s Coatings, we’ve been in business for nearly 15 years.

In addition, don’t forget to ask for proof of this work history. Pictures and other samples are a standard part of these services – if a business can’t provide you with any, you might have cause to question their claims about work history.

Can You Offer References?

Another red flag? A coating company that can’t provide you with customer references for recent services, or attempts to lead you elsewhere instead of doing so. No company that provides the services it claims to has any reason to avoid customers passing on their success stories.

Is Waterproofing a Specialty?

In many cases, large-scale contracting companies include deck coating as one service in a vast sea of others – despite not actually training their technicians to carry it out properly. A contractor who specializes in roof repair won’t necessarily have the expertise to properly waterproof your deck, for instance. You want to be sure the company you hire has professionals who specify in this service.

What Are the Options for My Issue?

Another sign of a reputable deck coating professional is one who can answer your questions right away. When you call and ask about your deck issues, you should be given options for fixing your problems, plus detailed pricing estimates if you ask for them.

For more on the proper questions to ask before hiring someone to waterproof your deck, or to learn about any of our deck coating or concrete services, speak to the staff at Packman’s Coatings today.